UserVoice is one of my favorite new services. It allows me, as a business, to allow my customers…to tell me exactly what they want. Forget the market research, forget the email surveys. Instead, click on a feedback button (check out the one on ReadWriteWeb) and write which new feature you want a website to develop for their service, or what topics you would like to hear more about.
I love participating on Ryan Bates’s Railscasts uservoice page, because I know that he actively takes the suggestions and eventually turns them into podcasts.
As a business, you now have the ability to directly engage your customers in your product development. Will you exercise that ability?
